Ratings & Reviews

Overall Rating

5(14 reviews)100% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Resident Reviews

submitted by Jennifer A. - |Recommended: YesI really like living here a lot. — I can hear my neighbors, particularly upstairs. I do think with the restlessness and pandemic situation, I am hearing a lot more noise late in the evening, which is tough because I am still on a regular schedule and working. I have also noticed lately a lot of dog feces, particularly in the grass on the east side of the building. Despite these issues, I really enjoy living here. The amenities are great. The property and maintenance staff are very professional and super timely with responses even under these extenuating circumstances, which is incredibly impressive.
response from property -Hi Jennifer, Thank you for your review, we do appreciate the honest feedback and it provides us insight on how we can improve! We have noticed an increase in dog feces as well and we try our best to clean up the dog feces in a timely manner that some owners decide not to clean up!
submitted by Cristiana B. - |Recommended: YesGreat — Great environment
submitted by Krysten G. - |Recommended: YesWonderful Place to Live — I think that we got the absolute best place to live in Sugarhouse. Everything is well thought-out, from the underground parking to the layout of the apartments. Maintenance is super fast. The dog spa is a wonderful addition.
response from property -Hi Krysten, Thank you so much for your positive feedback! We enjoy having you as a resident at 21 by Urbana!
submitted by William D. - |Recommended: YesAwesome staff, place and neighbors. — Very nice.
response from property -Hi William, Thank you for your review. We are pleased to know you are enjoying your residency at 21 by Urbana!
submitted by Ben B. - |Recommended: YesExcellent location, living space and management — Highly recommend anyone looking to move to Sugarhouse area to check out 21 by Urbana. The location can't be beat Everything you can every need is right there, within a couple of blocks, but also still the feeling of a private community. The staff is unmatched in their courteousness, accessibility and response times. The amenities are great as well as tremendous living quarters that provide everything you need to make it a comfortable home. Great place to live no matter what your situation
response from property -Hi Ben, Thank you so much for this review. We have enjoyed your tenancy!
submitted by John W. - |Recommended: YesOutstanding — Professional and responsive staff.
response from property -Hi John, Thank you for your review. We have enjoyed having you as a resident at 21 by Urbana. Please let us know if there are any issues at any time that we can address and assist you with.
submitted by Adrian B. - |Recommended: YesClean and professional. — The apartment is very modern, but the units are expensive for the amount of space you get. Also, the technology package is too expensive and required as part of the rent.
submitted by Michael B. - |Recommended: YesGreat Management — I’ve been really happy with the building thus far and the location is amazing.
response from property -Hi Mike, Thank you so much for your review. We have enjoyed having you as a resident at 21 by Urbana!
submitted by Kurt M. - |Recommended: YesSuper Happy — Have really enjoyed our apartment at 21 by Urbana. Staff is extremely professional, kind and responsive. Maintenance is always done quickly. Our apartment is great and exactly what we need.
response from property -Hi Kurt, Thank you for your kind words. We are happy to have you as a resident at 21 by Urbana.
submitted by Ervin D. - |Recommended: YesExcellent — Great community with friendly neighbors and staff.
response from property -Thank you for the review. We enjoy having you live here at 21 by Urbana.
submitted by Davide A. - |Recommended: YesGood — great place to live
submitted by Jiayi S. - |Recommended: YesLittle overpriced — this apt complex is a little overpriced but the staff, location and everything else made up for it.
response from property -Hi Jiayi, Thank you for your kind words, we believe we have a great staff and location as well! Sugarhouse is definitely the area to live and is in high demand. We try to keep our rents are comparable to other complexes in the Sugarhouse area, even those that are quite a bit older.
submitted by Ashley M. - |Recommended: YesNew — New and nice.
response from property -Thank you Ashley! We are happy to have you as a resident!
submitted by Krissi K. - |Recommended: YesAmazing Place to Live — I love 21 by Urbana. It is a very well maintained building that has a beautiful interior. The amenities are everything I could want and my neighbors are always friendly
response from property -Hi Krissi, Thank you for this review, we definitely have enjoyed you being a resident at 21 by Urbana!

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